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๐ง Free for garages โ no limits
Online booking software for garages and car service businesses
Let drivers request routine service appointments without tying up the phone. Micali organises booking types, available times and customer details in one simple schedule.
online bookings via link, website, social networks or QR code
customer mailing lists and email communication
AI-assisted messages, emails and business content
Premium add-ons are optional
No credit card required. No monthly fees.
garage.micali.online
online
๐ง Car service
Choose a date and time that works for you.
โน โบJune 2026
MonTueWedThuFriSatSun
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Oil change ยท 60 min
Tyre change ยท 45 min
Diagnostic ยท 60 min
$0Core is free
Premium is optional
Premium is optional
Why Garages Benefit from Online Booking
A workshop is a busy place, and a ringing phone interrupts it constantly. When a technician is under a ramp, stopping to take a booking call means downing tools โ and every interruption slows the real work. Letting drivers request appointments online keeps the phone free and the job moving.
It also captures work you would otherwise miss. Plenty of drivers think about booking a service in the evening, after work, once the workshop has closed. A booking page that is open around the clock turns that moment into a request in your calendar instead of a call that never comes.
Different jobs need different time. An oil change, a seasonal tyre swap and a diagnostic assessment are not interchangeable slots, and when each job type carries its own duration, your online availability reflects the work you can actually take rather than a generic block.
A booking form collects the vehicle basics upfront โ registration, make, model and the reported symptoms โ so you can review a request before confirming it. Just as importantly, the page keeps the distinction clear between an appointment request, a drop-off time and a promised completion time, which protects both you and the customer from unrealistic expectations.
Finally, availability can match real workshop capacity. Protect time when a ramp, a technician or a diagnostic tool is unavailable, and give a seasonal rush its own dedicated slots. The result is fewer scheduling calls and a noticeably clearer workshop day.
Services customers can request
Set up the work customers can book online
Each job type can have its own description, duration and booking questions โ so an oil change, a diagnostic and an annual service are all requested and timed the way your workshop really runs.
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Oil and filter change 45โ90 min
State whether the slot is drop-off or while-you-wait. -
Seasonal tyre change 30โ60 min
Create dedicated capacity during busy peak periods. -
Diagnostic assessment 60 min
Clarify that repair time and cost follow the diagnosis. -
Air-conditioning service 60โ90 min
Ask for vehicle details and the reported symptoms. -
Annual service Half-day / drop-off
Explain the expected collection process to the driver. -
General repair request Assessment
Collect the issue first, then confirm the right appointment.
Make the difference between an appointment request, a vehicle drop-off time and a promised completion time unmistakable, so online booking never creates unrealistic expectations.
Built for the workshop
Everything you need to organise service requests
Built for independent garages and car service businesses that want fewer interruptions, structured requests and availability that matches real workshop capacity.
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Accept appointment requests 24/7
Customers can book from your website, Google profile, social media or a QR code โ even when the workshop is closed. -
Separate different types of work
Create clear options for an oil change, tyre service, inspection, diagnostics, air-conditioning service or a general repair assessment. -
Ask for useful vehicle details
Use a booking form to collect the registration, make, model, year and a brief description of the issue, so you can confirm the slot is appropriate. -
Keep customers informed
Automatic email confirmations and reminders reduce uncertainty and follow-up calls. Add arrival or key-drop instructions to the appointment. -
Match availability to workshop capacity
Use realistic booking windows and protect time when a ramp, technician or diagnostic resource is unavailable, so online availability reflects real capacity. -
Keep customer and booking history organised
See contact details, previous bookings and useful notes together, making repeat visits easier to recognise and prepare for. -
Let AI handle the customer messages
Confirmations, reminders and follow-ups are written from the request itself โ the job, the vehicle details, the drop-off time โ in the customerโs language. Free and working from day one, or connect your own ChatGPT or Gemini key. -
See which jobs drivers are looking at
Statistics show how many people opened your tyre-change, diagnostic or annual-service page in the last 24 hours, 7 or 30 days, so a seasonal rush is visible before the phone starts ringing.
Phone diary vs Micali
A simpler way to take service bookings
| Phone diary | With Micali |
|---|---|
| Calls interrupt workshop work | Requests arrive online |
| Customers call only when open | Booking page available 24/7 |
| Vehicle details taken verbally | Structured booking form |
| Generic time slots | Duration by service type |
| Reminder calls or messages | Automatic email reminders |
| Peak-season requests become chaotic | Dedicated service availability |
| Writing every confirmation by hand | AI writes it from the request |
| Guessing when the season starts | Statistics show interest building |
Good to know
Car service booking โ frequently asked questions
Can customers describe a fault before arriving?
Yes. Add a booking-form question for symptoms or the work they are requesting, so you receive the essentials โ registration, make, model and a short description โ before the vehicle arrives. Reviewing that in advance lets you confirm the right appointment and prepare, rather than diagnosing everything from scratch at the desk.
Does an online booking guarantee a repair completion time?
Not necessarily, and the page should make that clear. State whether the time is for vehicle drop-off, for diagnosis or for the actual service, and confirm complex work separately. Keeping that distinction explicit stops a useful online scheduler from creating unrealistic expectations about when a car will be ready.
Can I offer seasonal tyre-change slots?
Yes. Create a dedicated service with its own availability and duration during busy periods, so a seasonal rush has controlled capacity instead of overwhelming the workshop. It is an easy way to handle the twice-a-year surge without chaos on the phone.
Can customers change a booking themselves?
Yes, within the rules you choose. When a customer releases a time it is reflected in the live calendar and can be taken by someone else, so a cancellation does not have to leave an empty ramp for the morning.
Can customers choose a mechanic?
If that suits your business, team members can have individual services and availability, so a customer can request a particular technician. Many garages prefer customers to select only the job type and leave allocation to the workshop โ both approaches work.
Can I block fully booked workshop days?
Yes. Set closures, leave, breaks and unavailable periods so no additional requests appear for times you cannot take work. Your real capacity is the only thing customers ever see, which keeps the day achievable.
Can I add booking to Google or my website?
Yes. Share the booking URL through a website button, your Google Business Profile, a social page, an email or a printed QR code, so drivers can request a slot from wherever they find you.
What costs money?
Core bookings, customers, services, email confirmations and reminders are free with no monthly fee. Only optional premium add-ons โ such as SMS reminders or a custom domain โ carry a cost, and you take them only if they help the workshop.
Can AI write the messages to customers?
Yes. AI turns each request into a confirmation, a reminder or a follow-up using the details the driver entered โ the job requested, the vehicle and the agreed drop-off time โ and writes it in their language. It is free and works from day one with the built-in model, or you can connect your own ChatGPT or Gemini key. Your booking rules and templates stay as you set them.
Can I see how much interest a service is getting?
Yes. Statistics list your public pages under their real names with page views and visitors for the last 24 hours, 7 or 30 days, so you can tell that seasonal tyre changes are being looked at long before the calls start. Customers already in your list are shown by name and you can press a visitor count to see who opened a page; everyone else stays anonymous, crawlers are never counted and visits from the workshop are excluded.
New โ AI add-on
Let AI Write Your Booking Messages
Connect your own AI and Micali turns every booking into a personalized email, SMS or push notification โ automatically, in your customer's language.
Personalized messages, written for you
AI writes confirmations, reminders and follow-ups from each booking's details and form answers, so every message feels handwritten.
On from day one โ no setup
There's nothing to configure โ AI works out of the box with the built-in model, and we run it for you.
Plus free AI help to set up your whole booking page.
New โ Statistics
See Who Is Looking at Your Booking Page
Every booking system shows you who booked. Micali also shows you who nearly booked โ the people who opened your events, services and prepaid plans and didn't finish.
Who visited, not just how many
Customers already in your visitor list are shown by name, with the pages they went through and how long they stayed. Everyone we cannot recognise stays completely anonymous.
See what people are interested in
Your pages are listed under their real names with views and visitors for the last 24 hours, 7 or 30 days โ so you can tell which events, services and prepaid plans attract interest before anyone books.
Turn a view into a booking
Press the visitor count on any page to see exactly who opened it. Eight people looked at a prepaid plan and only two bought it? Now you know who the other six are.
Free in every account. Bots are never counted, and visits by you and your team are excluded.
New โ AI Insights
Turn Data Into More Bookings
AI Insights continuously analyzes the traffic on your booking page, how your customers behave and how your bookings turn out. It uncovers the places where you lose interested people and recommends specific improvements that help you increase the number of completed bookings.
Find out what is holding bookings back
AI recognizes services and pages with high interest but few completed bookings. It points you to the places where customers most often leave.
Get specific recommendations
Based on your real data, AI suggests changes to your offer, availability, prices, texts or booking flow โ not generic advice.
Discover opportunities to grow
AI follows how your traffic and bookings develop, spots new trends and shows you which changes can bring the biggest result.
From traffic to concrete steps โ automatically and based on your data.
Pricing
The Booking System Is Free
Not a trial. Not a limited free plan. Online bookings in Micali are free. Only optional premium add-ons may be paid.
Core booking system
$0 / month
- Online booking page
- Your own your-business.micali.online subdomain
- Unlimited bookings
- Unlimited customers
- Services and events
- Email confirmations
- Email reminders
- Multiple languages
- Built-in forms and feedback
- No ads
- No credit card
Optional extra features
$10 / month
Premium add-ons aren't needed for everyday use of Micali. They're for users who want more customization or features with real costs, such as SMS.
SMS reminders
Custom email templates
Custom domain
White-label without Micali branding
Advanced statistics
API and webhooks
Try Premium Features in the Demo
Ready when you are
Fewer scheduling calls. A clearer workshop day.
Try the Booking SystemNo credit card. No monthly fees. No commitment.