Online appointment booking for modern dental practices

1. 🦷

   Routine examination 20–30 min

   Distinguish new and returning patients if the timings differ.
2. 🪥

   Dental hygiene 30–60 min

   Publish the correct duration for the provider.
3. ✨

   Cosmetic consultation 30 min

   Collect the treatment of interest before the visit.
4. 🩺

   Implant / ortho consult 30–45 min

   Explain that a treatment plan follows the assessment.
5. 🔁

   Follow-up appointment 15–30 min

   Offer only where self-booking is clinically appropriate.

Complex procedures should be scheduled after clinical review. Choosing a slot never confirms a diagnosis, treatment plan or exact completion time, and urgent patients should be told to call the practice or an emergency service.

1. 📱

   Offer convenient self-service booking

   Patients request suitable appointments from a phone or computer, so your reception team spends less time on routine scheduling calls.
2. 🗂️

   Create clear appointment types

   List check-ups, hygiene appointments, consultations and other bookable services with the correct duration — and direct emergencies to your practice phone.
3. 🔔

   Keep patients informed

   Automatic email confirmations and reminders provide the important date and time details. Optional SMS reminders are available as a premium add-on.
4. 📝

   Add booking questions when useful

   Ask whether someone is a new or returning patient and collect basic scheduling information — without using Micali as a substitute for dental records.
5. 🗓️

   Show only appropriate availability

   Protect staff meetings, lunch breaks, holidays and unavailable chair time. Different clinicians or hygienists can have their own services and schedules.
6. 📋

   Keep routine appointments organised

   See upcoming bookings in a clear calendar, add telephone bookings manually, and keep online availability current without a parallel diary.
7. 🤖

   Let AI write routine patient messages

   Appointment confirmations, reminders and follow-ups are written from the booking itself, in the patient’s language, so reception stops retyping the same message. Clinical records stay in your approved practice system.
8. 📊

   See what patients are looking at

   Statistics show which appointment types were opened in the last 24 hours, 7 or 30 days and how many people left without booking — useful for hygiene recalls and quieter weeks.