Online appointment booking for modern dental practices
Let patients choose an available time for routine appointments without waiting on the phone. Micali provides a simple booking page, an organised schedule and automatic reminders.
The core booking system is free. No trial. No hidden fees.
Why Dental Practices Benefit from Online Booking
Reception is the busiest desk in the practice, and routine scheduling calls fill much of the day. Letting patients request suitable appointments themselves, from a phone or computer, frees your team to look after the people actually in front of them — without losing control of the diary.
It also meets patients where they are. Many people only think about booking a check-up in the evening, once the practice has closed, and a booking page that is open around the clock captures that intention instead of letting it slip.
Routine appointments are not all the same length. When a check-up, a hygiene visit and a consultation each carry the right duration, the chair schedule stays realistic and overruns are far less likely than with one generic slot for everything.
Being clear about scope is essential in dentistry. The page should tell urgent patients to call the practice or an emergency service, and it should never imply that choosing a slot confirms a diagnosis, a treatment plan or an exact completion time — complex procedures are scheduled after clinical review. Micali handles the booking; your approved system holds the clinical records.
Behind the scenes, unavailable chair time, staff meetings and leave are blocked once and simply never appear, while different clinicians and hygienists keep their own schedules. The result is routine booking that is genuinely easier for patients and for your reception team.
Publish the appointments that suit online booking
Each appointment type can have its own description, duration and availability — so check-ups, hygiene visits and consultations are all timed correctly and never overlap.
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Routine examination 20–30 min
Distinguish new and returning patients if the timings differ. -
Dental hygiene 30–60 min
Publish the correct duration for the provider. -
Cosmetic consultation 30 min
Collect the treatment of interest before the visit. -
Implant / ortho consult 30–45 min
Explain that a treatment plan follows the assessment. -
Follow-up appointment 15–30 min
Offer only where self-booking is clinically appropriate.
Complex procedures should be scheduled after clinical review. Choosing a slot never confirms a diagnosis, treatment plan or exact completion time, and urgent patients should be told to call the practice or an emergency service.
Everything you need to take routine bookings online
Built for dental practices that want to lighten the load on reception, capture routine appointments 24/7 and keep online availability accurate — without touching clinical records.
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Offer convenient self-service booking
Patients request suitable appointments from a phone or computer, so your reception team spends less time on routine scheduling calls. -
Create clear appointment types
List check-ups, hygiene appointments, consultations and other bookable services with the correct duration — and direct emergencies to your practice phone. -
Keep patients informed
Automatic email confirmations and reminders provide the important date and time details. Optional SMS reminders are available as a premium add-on. -
Add booking questions when useful
Ask whether someone is a new or returning patient and collect basic scheduling information — without using Micali as a substitute for dental records. -
Show only appropriate availability
Protect staff meetings, lunch breaks, holidays and unavailable chair time. Different clinicians or hygienists can have their own services and schedules. -
Keep routine appointments organised
See upcoming bookings in a clear calendar, add telephone bookings manually, and keep online availability current without a parallel diary.
A simpler way to take routine dental bookings
| Traditional booking | With Micali |
|---|---|
| Reception handles every request | Routine appointments booked online |
| Calls limited to office hours | Booking page open 24/7 |
| Manual confirmation messages | Automatic email confirmations |
| One generic slot length | Duration by appointment type |
| Leave updated manually | Unavailable dates blocked once |
| Scattered appointment notes | Central booking details |
Dental booking — frequently asked questions
Can patients use Micali for dental emergencies?
No — the booking page should clearly tell urgent patients to call your practice or the appropriate emergency service. Online booking is for routine, plannable appointments; making the emergency route obvious protects patients and keeps your bookable slots for the visits they are intended for.
Does Micali store dental records?
No. Micali is a booking system, not dental record or clinical practice-management software. Keep clinical notes, diagnoses, imaging and consent in your approved practice system, and use Micali purely to organise when patients come in.
Can I offer different appointment lengths?
Yes. Each service can have its own duration and availability, so a short check-up and a longer hygiene appointment are timed correctly. The booking page only offers start times that leave enough room, which keeps the chair schedule realistic and prevents overlaps.
Can patients choose a dentist or hygienist?
Yes. Team members can have separate working hours and their own eligible services, so a patient can book with a specific clinician and the page shows only that person’s real availability. Everyone keeps a clear, separate schedule.
Can patients reschedule their own appointment?
Yes, within the practice rules you configure. Your live schedule updates the moment a slot is released, so a freed appointment can be taken by another patient and your reception team avoids the back-and-forth of rearranging by phone.
Can new patients complete booking questions?
Yes. Collect only the practical information appropriate for scheduling — such as whether someone is a new or returning patient — and use your approved clinical system for health histories, consent and protected records.
Can I add booking to our existing website?
Yes. Add the Micali link to a booking button, a patient email, a social profile or a printed QR code, so patients move from finding you to requesting a routine appointment in a single step.
What does the free version include?
Core online bookings, unlimited customers and services, confirmations and email reminders are free with no monthly fee. Premium add-ons such as SMS reminders remain optional and are not needed for everyday appointment booking.
Make routine dental booking easier for patients and your reception team
Create my free booking pageCore is free. No credit card. Premium is optional only.