Straightforward appointment booking for physiotherapists
Give patients an easy way to book assessments and follow-up sessions online. Micali keeps your appointment schedule clear and handles routine confirmations and reminders for you.
The core booking system is free. No trial. No hidden fees.
Why Physiotherapy Clinics Benefit from Online Booking
When a patient is in pain, the last thing that helps is phone tag. Reception time is limited, calls get returned late, and appointments slip. A booking page that patients can use from any device makes access genuinely easier — they see real availability and request a suitable time without waiting for someone to call them back.
Physiotherapy appointments are not one size. An initial assessment needs more time than a routine follow-up, and a generic slot length leads to overruns that push the whole day back. When each appointment type carries its own duration, the calendar protects the right amount of time on every booking automatically.
A booking page is also always open. Patients can request an evening or weekend slot without your clinic phone being staffed, and the page only ever offers the availability you define — assessments here, follow-ups there, with breaks, meetings and home-visit travel blocked in advance.
It is important to be clear about what online booking is for. Micali schedules appointments; it is not an electronic medical record, so clinical notes and protected information stay in your healthcare system. The page should also make clear that booking a slot does not replace triage — urgent symptoms belong with the appropriate medical service.
Whether you are an independent practitioner running one calendar or a clinic with several physiotherapists, the result is the same: less routine admin, fewer missed appointments, and more time spent actually helping patients move better.
Offer the right appointment type for every patient
Each appointment type can have its own description, duration and availability, so assessments, follow-ups and classes are all timed correctly and never overlap.
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Initial assessment 45–60 min
Allow time for history, examination and an initial plan. -
Follow-up treatment 30–45 min
A shorter option for established patients returning for care. -
Sports injury assessment 45–60 min
Gather the activity and affected area before arrival. -
Post-operative rehab 45–60 min
Explain any documents or referrals patients should bring. -
Online consultation 30 min
Provide clear expectations and joining instructions. -
Group rehabilitation class 45–60 min
Use event capacity to limit attendance safely.
Online booking does not replace triage or emergency care. Urgent symptoms should be directed to the appropriate medical service.
Everything you need to keep the appointment book clear
Built for independent physiotherapists and small clinics that want easier patient access, less scheduling admin and a calendar that reflects clinical reality.
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Make access easier for patients
Patients view available times and book from any device, without waiting for a call back. Share the link on your clinic website, social media or in an email. -
Separate assessments from follow-ups
Create services with suitable durations for initial assessments, follow-up treatment, rehabilitation sessions or online consultations. -
Collect essential details in advance
Built-in forms gather practical booking information before the visit. Micali is a scheduling tool, not an electronic medical record — keep clinical notes in an appropriate healthcare system. -
Reduce routine administration
Automatic confirmations and email reminders help patients remember appointments and reduce repetitive scheduling messages for your clinic. -
Build a schedule around clinical reality
Set different times for assessments and follow-ups, include room-reset buffers and block meetings, breaks or home-visit travel. Patients only see suitable openings. -
Support solo practitioners and small teams
An independent physiotherapist runs one straightforward calendar, while a clinic can offer separate practitioners, services and working patterns.
A simpler way to run a clinic’s appointments
| Traditional clinic booking | With Micali |
|---|---|
| Repeated scheduling calls | Patient self-service booking |
| Paper or disconnected diaries | One live appointment calendar |
| Generic appointment slots | Duration by appointment type |
| Manual reminders | Automated email reminders |
| Closed-office barrier | Booking page available 24/7 |
| Accidental unavailable slots | Breaks and leave blocked in advance |
Physiotherapy booking — frequently asked questions
Can patients choose between an assessment and a follow-up?
Yes. List each appointment type separately with a clear description and its own duration, so an initial assessment reserves more time than a routine follow-up. The booking page only offers start times that leave enough room, which keeps the clinical day realistic and prevents appointments from overlapping.
Is Micali a patient record system?
No. Micali manages bookings and scheduling. Use suitable specialist software for medical notes, diagnoses, consent and protected clinical records. Keeping the two separate means booking is quick and convenient while sensitive health information stays in the system designed to protect it.
Can patients book outside office hours?
Yes. Your online booking page is available 24/7 and only ever shows the availability you define. Patients can request a suitable time in the evening or at the weekend, without your clinic phone having to be staffed, and every request lands in one clear calendar.
Can a patient choose a specific physiotherapist?
Yes. In a team setting, each practitioner can have their own services and availability, so a patient can book the clinician they have been seeing and the page shows only that person’s real openings. Everyone keeps a separate schedule, so nobody is double booked.
Does Micali support group sessions?
Yes. Create an event and set its capacity for a rehabilitation or movement class, and bookings stop automatically once the places are filled. It is a simple way to run small-group rehab alongside your one-to-one appointments in the same system.
Can patients reschedule online?
Yes, subject to the rules you set. When a patient releases a time it can become available to someone else immediately, so a cancellation does not have to leave an unused slot, and you avoid the back-and-forth of rearranging by phone.
Can I embed booking on my clinic website?
Yes. Link directly to your hosted booking page from a website button, social profile, email or a printed QR code, so patients move from your site to a confirmed request in a single step. Online booking does not replace triage or emergency care — urgent symptoms should always be directed to the appropriate medical service.
Is Micali free for a small practice?
Yes. The core booking system is free with unlimited bookings, customers and services, so a solo physiotherapist or a small clinic can run everyday scheduling without a monthly fee. Optional premium extras exist but are not required for normal appointment booking.
Spend less time coordinating diaries and more time helping patients move better
Create my free booking pageCore is free. No credit card. Premium is optional only.